The conflict, if there is any, has not crystalized. Facilitation is being used as a method for stimulating productive and collaborative discussion and problem solving. Mediators, on the other hand, tend to start with hotter conflicts. There might be an entire group in conflict, or individual members in in the group who are in conflict and others who feel forced to choose sides. In this case, the lines between facilitation and mediation blur.
In many cases, there is a group dynamic that develops which allows the conflict to perpetuate. For instance, a conflict which starts between two members can spread or live a longer life than it would otherwise because of the dynamics of the group.
People might choose sides; people might talk about one another behind their backs; people might manipulate and spread rumors. In mediation , the mediator works with the parties after they have reached an impasse. In facilitation , the facilitator has a 3-hour time limit to spend with the parties.
In mediation , the mediator has no time limit for how long they can spend with the parties. In facilitation , the facilitator assists with communication in developing the IEP. In mediation , the mediator assists in trying to resolve underlying issues and emotions. In facilitation , the IEP process determines the meeting agenda.
A typical facilitation requires guidance of a group or members of the public through education, discussion, and perhaps recommendations. A mediator has specific conflict resolution skills, which may be very useful in any situation, including facilitation.
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