Safari is the default browser for all Macs. Why does Amazon have a problem with supporting it? Why do members of this forum have a problem acknowledging this? CFisher would prefer not to have a second browser for Prime video. Yet even the moderator offers nothing other than "try another browser.
If CFisher had installed another browser and it also didn't work, it would have immediately confirmed the issue wasn't with Safari.
It would have also given a means to view Prime Video while continuing to find a fix for the original issue. I have already been on the help page supplied above and have already passed through all the steps as indicated except silverlight as it shows that is not the correction I need on the silverlight installation help page - its for an older safari version than mine.
I am having the same problem with my mac, and as I see where you are coming from Lonnie, in terms of trouble shooting and ruling out the obvious, tbh i just can't be asked with the hassle of all that Do you have a staff member running a Mac using Safari that can play a Prime video? If it's NO, then let us know and we can stop wasting our time and yours.
Instead you get an icon or an error message saying Missing Plug-In , often with few additional details about exactly what is missing. When you get a missing plug-in error, click on the icon or error message itself or the small arrow next to the text.
If not try downloading some of the items below. Note: you usually you need to download a plug-in, quit your web browser, install the plug-in, then relaunch your browser. When finished, relaunch the browser and revisit the web page. Adobe Flash is still one of the most common formats on the Internet. Even when installed, an older version of the Flash player can cause intermittent issues where things work on some websites but not others.
Upgrading to the latest version solves many problems. Current software v11 as of this writing supports Intel-Macs only. Support for PowerPC systems ended with v As a matter of fact, Apple has already done it since Safari 10, but users can still turn on the plug-in if they need it. Therefore, it is recommended to download Combo Cleaner and scan your system for these stubborn files. This way, you may reduce the cleanup time from hours to minutes.
Download Now Learn how ComboCleaner works. If the utility spots malicious code, you will need to buy a license to get rid of it. In addition to the obvious legit causes for macOS to block a plug-in, there is a shadier course of action that involves the error messages in question. Malware distributors might try to ambush a user by misreporting a bug of that kind. However, instead of installing the software, this routine results in depositing a malicious app such as adware that will embed sponsored links and display ads across the visited web pages.
Scareware is another common form of harmful code doing the rounds this way. Here are a few techniques every effected Mac user should try first:. To address the predicament, you need to check the computer for unwanted code and remove it for good. The sections below will walk you through this process. The steps listed below will walk you through the removal of this malicious application. Be sure to follow the instructions in the specified order.
As an illustration, here are several examples of LaunchAgents related to mainstream Mac infections: com. To begin with, the web browser settings taken over by the blocked plug-in error virus should be restored to their default values. Although this will clear most of your customizations, web surfing history, and all temporary data stored by websites, the malicious interference should be terminated likewise.
The overview of the steps for completing this procedure is as follows:. This technique has substantial benefits over manual cleanup, because the utility gets hourly virus definition updates and can accurately spot even the newest Mac infections.
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